Tompkins Insurance Agencies are committed to providing unrivaled service, which has been a hallmark of our company for decades. It’s the reason we proudly enjoy longstanding relationships and superior customer satisfaction ratings of 98%. Read on to see what our customers are saying about us.
“Our agent goes over our policies yearly and has helped us save money on our policies. When our hardwood floors were flooded in August, we received our claim quickly, replaced the floors, no questions asked. He isn’t only an agent, but a friend.”
Christine, Pavilion, NY
“With a previous agency, I did not have proper coverage, response to inquiries was slow, and it was difficult to get information to make good decisions. Our Tompkins Insurance agent has helped organize my insurance needs and the level of customer service has been excellent. Tompkins has handled my claims quickly, fairly, and better than any experience I have had.”
Robert, Bloomfield, NY
“Tompkins Insurance truly understands our business and the construction industry. We have developed a strong relationship with Tompkins Insurance and know we can trust them to guide us in the right direction. We rely on them to not only advise us about important issues, but also to act on our behalf, shopping for the best coverage. Tompkins Insurance has been with us through the growth of our company and provided the necessary services to help us reach our business goals."
Larry, Dansville, NY
“We’ve been with Tompkins Insurance Agencies for over 30 years, and in that time all of my insurance requests have been taken care of promptly. As an example, we recently purchased a vehicle for the business while in another state. With very little notice and long distance, Tompkins Insurance was able to very promptly put our coverage in place. Our agent has always offered a good explanation of the coverages we need and we appreciate the common sense that is always demonstrated.
Rob, Ithaca, NY
“While we never thought a fire would happen to us, we sure are glad we had Tompkins Insurance when we needed them most. It was a step we didn’t even need to think about, because Tompkins was there, took over, and led the way for us.”
Ron and Bonnie, LeRoy, NY
“It seemed like other agencies didn’t care about good customer service. With Tompkins Insurance, service is fast and easy, and I always deal with a friendly and courteous representative. It’s a one-stop place where I can make payments and buy insurance, and my agent has always found me, my friends and family the best insurance company for our needs.”
Daniel, Rochester, NY
Insurance products are not insured by the FDIC or any federal government agency, not deposits or obligations of the bank or its affiliates, not guaranteed by the bank or its affiliates, and subject to investment risk, including possible loss of principal.