Customer Service

Tompkins Trust Company offers numerous servicing channels to assist you with your accounts day or night.  When you can't make it to a branch or prefer to do banking from the comfort of your home or office, simply use the following services.

Service

Internet Banking

Mobile Banking

Automated Phone Banking

ATM

Customer Care Center

Check Balances

 X

 X

 X

 X

 X

Check Previous Transactions

 X

 X

 X

 --

 X

Make Deposits

 --

X  

 --

 X

 --

Transfer Funds

 X

 X

 X

 X

 X

Reorder Checks

--

--  

 --

 --

 X

Stop Payments

 X

--  

 --

 --

 X

Request Copy of Statement

 X

--  

 --

 --

 X

Access eStatements

 X

--  

 --

 --

--

Change Address/Phone

 X

--  

 --

 --

 X

Get Product Information

--  

--  

 --

 --

 X

Make Loan Payments

 X

 X

 X

 X

 X

Get Branches/ATM Locations/Hours

 X

 X

 X

 --

 X

Services in Spanish

 --

 --

 X

 --

X  

To Use Service:

Learn more about Internet Banking with Bill Pay

 Learn more about Mobile Banking

Call
607-272-BANK
(607-272-2265)
or toll-free
1-800-273-3210

Locate an ATM

Call
1-607-273-3210

or toll-free
1-888-273-3210