Customer Service

Tompkins Trust Company offers numerous servicing channels to assist you with your accounts day or night.  When you can't make it to a branch or prefer to do banking from the comfort of your home or office, simply use the following services.

 

Service 

Internet Banking 

Automated Phone Banking 

ATM 

Customer Care Center 

Check Balances 

 X 

 X 

 X 

 X 

Check Previous Transactions 

 X 

 X 

 -- 

 X 

Make Deposits 

 -- 

 -- 

 X 

 -- 

Transfer Funds 

 X 

 X 

 X 

 X 

Business Remote Deposit 

 X 

 -- 

 -- 

 -- 

Reorder Checks 

 X 

 -- 

 -- 

 X 

Stop Payments 

 X 

 -- 

 -- 

 X 

Request Copy of Statement 

 X 

 -- 

 -- 

 X 

Change Address/Phone 

 X 

 -- 

 -- 

 X 

Get Product Information 

 X 

 -- 

 -- 

 X 

Make Loan Payments 

 X 

 X 

 X 

 X 

Get Branches/ATM Locations/Hours 

 X 

 X 

 -- 

 X 

Services in Spanish 

 -- 

 X 

 -- 

 -- 

To Use Service:  

 Click hereto learn more 

 Call
607-272-BANK
(607-272-2265)
or
toll-free
1-800-273-3210
 

Click here
to locate an ATM
 

Call
1-607-273-3210
or
toll-free
1-888-273-3210
 


 

Service