Service

CONTACT US
Important contact information for general inquiries through reporting lost or stolen cards and insurance claims

CUSTOMER SERVICE
Learn about our numerous servicing channels available to assist you with your banking needs

REORDER CHECKS
Order online if you have previously ordered checks through Tompkins Trust Company and you have no imprinting changes

TRUSTEER RAPPORT
Trusteer Rapport is online fraud and identity theft protection software that we offer to our Internet Banking clients that protects your Login ID, password, and other information from fraudsters

RATE OUR SERVICE
Complete our questionnaire to highlight a Tompkins Trust Company employee that demonstrated service excellence

LOCATE YOUR ROUTING AND ACCOUNT NUMBER
Useful information for reordering checks, receiving a wire transfer, setting up direct deposit or automatic payment, or telling the IRS to direct deposit your tax refund

HOLIDAY SCHEDULE
Scheduled bank closings

HELP
Frequently asked questions about our products and services

TOOLS
Use our financial calculators to help you plan

Service

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