Mobile Banking Instructions - Text Banking

SMS/TEXT Mobile Banking allows you to text specific commands, which will return the requested information to you in a text message.

Balance inquiry (BAL)

You can send a balance inquiry message to request a list of the current balances on all the accounts linked to your mobile channel.

Supported commands:

  • BALANCE
  • BAL
  • B

Request 

Text to SMS 

Request current balances for all linked accounts

BALANCE

Request current balance for the specific account

BALANCE <account identifier>

e.g. BALANCE Nick

Sample Response

My Bank:

Family Check: $790.86

****543G: $17,972.40

****986U: $8,8,066.30

Text STOP to opt-out HELP for help Std fees apply

 

My Bank:

Family Check: $790.86

Text STOP to opt-out HELP for help Std fees apply

 

Account details (DETAILS)

You can send an account details message to request details such as nickname, balance, and type of a specified account.

Supported commands:

  • DETAILS

Request 

Text to SMS 

Request details for a specified account

DETAILS <Account identifier>e.g. DETAILS 80988453

Sample Response

 

My Bank:
Number: ****4543
Nickname: Checking
Balance: $2,000.00
Type: Business Checking
Text STOP to opt out HELP for help Std/other charges may apply

Transfer Between Accounts

You can send a transfer message to transfer funds between your accounts.

Supported commands:

  • TRANSFER
  • XFER
  • X

Request

Text to SMS

Transfer money from the default account to a specified account

TRANSFER <amount> TO <to account identifier>

e.g. TRANSFER 10.00 TO SAV

Transfer money from one specified account to another specified account

TRANSFER <amount> FROM <from account identifier> TO <to account identifier>

e.g. TRANSFER 10.00 FROM savings TO family check

Sample Response

My Bank:

$10.00 transferred from savings to family check

Text STOP to opt-out HELP for help Std fees apply

 

Help (HELP)

If you send a HELP message, the application responds with a message indicating ways in which you can obtain help.

Supported commands:

   HELP

Request

Text to SMS

Request help

HELP

Sample Response

My Bank: For help, visit www.MyBank.com or call 1-800-123-4567 Send STOP to opt-out Std fees apply

   HELP ALL

Request

Text to SMS

Request list of available actions

HELP ALL

Sample Response

BAL

DETAILS

STATEMENT

XFER

STOP

 

 For details, text HELP + ACTION (HELP BAL)

 

     HELP BAL

Request

Text to SMS

Request detailed help for a single action (Balance in the example).

HELP BAL

Sample Response

 To retrieve balances for all accounts,

 BALANCE or BAL or B

 To specify an account,

 BAL <nickname>

 

Stop (STOP)

You can disable your mobile access by sending an “opt-out” message.

Supported action identifiers:

  • END
  • STOP
  • QUIT
  • CANCEL
  • UNSUBSCRIBE

Request

Text to SMS

Disable mobile channels

STOP

Sample Response

My Bank: Thank you. You have been opted-out of mobile banking. See www.RedBank.com or call 1-800-123-4567 for more info.

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