About Tompkins Insurance Agencies

For more than a century, Tompkins Insurance Agencies has been helping families and businesses across New York State with insurance strategies and solutions to protect their assets and manage risk. 

The Tompkins Insurance Difference:

Local service
Our trained professionals have roots in the communities they serve and provide personalized, face-to-face service.

We represent more than 25 of the leading regional and national insurance companies, positioning us to research and find the combination of price, coverage, and service that works for your personal or business needs.

Saving Money
We’ll research to find quotes that match or beat our competitors.

Here for you 24/7
Our unrivaled customer service is available morning, noon, or night—whenever you need us.

We bring more than 100 years of service history to businesses, organizations, and individuals throughout New York State

Trusted Advisors
Our agents will help you manage your risks, control insurance costs, and in the event of a loss we’ll stand beside you, working to ensure that you get a prompt and fair payment. As a result, we boast an industry-leading 98% customer satisfaction rating year after year.

Our Customer Service Commitment 
As an independent agency, we work for you, not for the insurance company.  Tompkins Insurance Agencies will act on your behalf, overseeing all aspects of claims management.  Immediate help is available 24/7, day or night, when you need it.  When you call, you’ll be connected to a live, licensed insurance professional who will take it from there.

Click here to see what our clients are saying about Tompkins Insurance Agencies

What You Can Expect
In the event of a claim, your Tompkins Insurance team will:

  • Work with adjustors and mitigation/restoration companies;
  • Monitor the progress of the claim, explaining requirements, forms, time frames, and reservations or denials;
  • Facilitate dialogue between business and carrier; 
  • Advocate on your behalf to ensure prompt and fair settlement.

Click here to contact Tompkins Insurance Agencies Customer Care Center


Insurance products are not insured by the FDIC or any federal government agency, not deposits or obligations of the bank or its affiliates, not guaranteed by the bank or its affiliates, and subject to investment risk, including possible loss of principal.