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E-Statements

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What are E-Statements?
E-Statements are online versions of the paper statements you normally receive in the mail for your checking and savings accounts.

Do I have to pay for E-Statements?
No, they are free to anyone enrolled in Tompkins Trust Company's Internet Banking service.

How do I request E-Statements?
Simply log in to Internet Banking, click "History", and then click the "Statements" button. Then just follow the brief instructions on the screens and your accounts will be set up for E-statements within just a few days.

Will I continue to receive my paper statement in the mail?
Once enrolled, you will no longer receive paper statements by mail.

How do I access my E-Statements?
Simply log in to Internet Banking, click "History" and then click the "Statements" button.

What format do E-Statements come in?
The statements are provided in PDF format, which allows you to save them on your computer or print out when necessary.

How many years of E-Statements may I view in Internet Banking?
For your convenience, we archive up to 7 years of E-statements online.

Not yet enrolled in Internet Banking with Bill Pay? Click here to enroll. 

Want to learn more about Business Online Services? Click here